PRIVACY POLICY

Last Updated: 12 September 2026
Umngot (“Umngot”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit www.umngot.in, place an order, contact us, subscribe to communications, interact with our advertising, or otherwise engage with Umngot.

1. WHO WE ARE

Umngot is a proprietorship concern owned by Sunil Nilakanth Lambe.
Address: 18, Om Pearl, Sr. No. 4/3/2, Near Abhinav College, Narhe, Pune, Maharashtra – 411041, India
FSSAI Licence No.: 11526080000188
Email: info@umngot.in
Phone: +91 76663 09274

2. INFORMATION WE COLLECT

We may collect information you provide directly, including name, email address, phone number, billing/shipping address, order details, product preferences, reviews, feedback and communications with us.
Technical and usage information may also be collected automatically when you use the Website, including IP address, browser/device information, operating system, pages visited, referring pages, approximate location derived from technical information, visit duration and Website interactions.

3. PAYMENTS

Online payments are processed through Razorpay. We do not ordinarily store complete payment-card information on our own systems. Payment information may be processed by Razorpay under its own privacy and security practices.

4. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies, pixels, tags and similar technologies to operate the Website, remember preferences, analyse traffic, understand Website usage, measure advertising performance and support relevant marketing.
We may use Shopify, Google Analytics, Google Ads, Meta Pixel and Meta advertising services. These third parties may collect or process information under their own policies.

5. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • process and fulfil orders;
  • arrange delivery;
  • process payments;
  • provide customer support;
  • handle cancellations, refunds and complaints;
  • prevent fraud and misuse;
  • improve our products and Website;
  • analyse Website and advertising performance;
  • send transactional communications;
  • send promotional communications where permitted;
  • maintain business and transaction records;
  • comply with legal obligations; and
  • protect our rights and legitimate interests.

6. MARKETING

Where permitted and where consent or another lawful basis is required, we may send promotional communications by email, WhatsApp, SMS, telephone or other channels.
You may opt out of marketing communications through the unsubscribe mechanism provided or by contacting info@umngot.in. Essential transactional messages may still be sent where necessary.

7. SHARING OF INFORMATION

We may share relevant information with service providers that help us operate our business, including:

  • Shopify, for online-store and commerce functionality;
  • Razorpay, for payment processing;
  • Shiprocket and courier partners, for delivery;
  • Google and Meta, for analytics, advertising and measurement; and
  • technology, customer support, accounting, legal, compliance and other business service providers where reasonably necessary.

We do not sell customer personal information to third parties.

8. LEGAL DISCLOSURES

We may disclose information where reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate fraud/security incidents, or enforce agreements and policies.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer service, legal compliance, recordkeeping, dispute resolution and protection of legitimate interests. Retention periods may vary by information type and legal requirements.

10. DATA SECURITY

We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. No online system can be guaranteed completely secure.

11. THIRD-PARTY SERVICES

Our Website may contain links or integrations to third-party websites or services. Their privacy practices are governed by their own policies. We encourage customers to review those policies before providing information to third parties.

12. CHILDREN’S INFORMATION

Our products may be purchased for families and children, but the Website is intended for customers aged 18 or older. We do not knowingly seek personal information directly from children for independent account creation or marketing.
Where a purchase concerns a child, the parent or legal guardian should provide the relevant information and make decisions regarding the child’s consumption of the product.
If you believe a child has improperly provided personal information to us, contact info@umngot.in.

13. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights relating to your personal information, including rights to access information about processing, request correction or deletion where legally applicable, withdraw consent where processing is based on consent, opt out of marketing communications, and raise a grievance.

Requests may be submitted to info@umngot.in. We may need to verify your identity before processing a request.

14. WITHDRAWAL OF CONSENT

Where processing is based on consent, you may withdraw consent by contacting us or using the relevant mechanism we provide. Withdrawal does not affect processing that was lawful before withdrawal and does not prevent processing where another lawful basis or legal obligation applies.

15. APPLICABLE DATA-PROTECTION LAW

Umngot seeks to process personal information in accordance with applicable Indian privacy and data-protection laws, including the Digital Personal Data Protection Act, 2023 and applicable rules, notifications and directions as and when applicable to our processing activities.

16. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our business, technology, service providers, legal requirements or data-processing practices. The updated policy will be posted with a revised Last Updated date.

17. CONTACT AND GRIEVANCES

For privacy questions, requests or complaints:
Umngot
18, Om Pearl, Sr. No. 4/3/2, Near Abhinav College, Narhe, Pune, Maharashtra – 411041, India
Email: info@umngot.in
Phone: +91 76663 09274
Proprietor: Sunil Nilakanth Lambe
FSSAI Licence No.: 11526080000188